Walgreens is known for friendly and helpful staff who greet customers warmly and remember regular shoppers. The staff consistently do their best to assist, whether in the pharmacy or the store. The Walgreens on Brown Road and Sr. Charles Rock Road is especially praised for its helpful crew. Customers appreciate the good service, especially in the pharmacy, and prefer it over other stores like CVS. However, some find the checkout process slow, with waits sometimes lasting 10 to 30 minutes, and suggest the need for self-checkout options. Despite this, most reviews highlight the positive attitude and helpfulness of the employees, making Walgreens a convenient and friendly place to shop and get prescriptions.
I'm so disappointed in the customer service here at the Jennings Station,Mo location. Its hard to contact the pharmacy department. I'm always on hold 10 to20 minutes to check on my prescriptions.And seldom do they answer the phone call. I've been patronizing this store for over 40 years. Where's the professionalism!!!
January 2025
The Walgreens on Brown Road and Sr.Charles Rock Road is the best one in this large area. The crew is extremely helpful and they remember you, especially if you're there a lot.
January 2024
I love my local Walgreens pharmacy. Even though there is a wait sometimes, the staff are so nice and helpful. I'm glad I switched from CVS.
