Costco is described as a very well run store that is always clean and has a nice selection of everything you could possibly want, including fresh products, well-folded clothes, and organized shelves. Many find the store enormous and overwhelming at first, but it offers a wide array of items from fresh baked bread, fruits, vegetables, and meat at great prices to clothing, dog treats, and household goods in bulk. The checkout registers are noted for being helpful and fast-moving. However, experiences can vary by department. The hearing aid center receives mixed feedback, with one hearing test being very good with accurate instructions, while another lacked clear instructions. Some negative experiences are reported with specific products, such as multiple instances of spoiled meat like rotten ribs and bad pork chops before the sell-by date, which has led to frustration and returns. Customer service interactions also differ greatly; one employee was absolutely phenomenal and helpful in securing a discounted display item, while another employee at self-checkout was not friendly at all, handling a situation abruptly and causing discomfort. Overall, many customers express excitement and satisfaction, feeling they are in shopping nirvana and becoming Costco Veterans who wish they had joined sooner. The store generally earns praise for its helpful and friendly staff, good prices, and vast selection, making it a place where many feel they are missing out if they do not shop there.
All at hearing aides department were very helpful and kind. Follow up service has been great.
November 2025
Excellent staff, great products, reasonable prices.
April 2023
Two times the three packs of ribs had to be returned because the were rotten when opening. And no they were properly cared for, they were just bad. Today I returned pork chops that were bad 3 days before sell by date. Done buying pork at Costco .Nasty Get it together Costco
