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“I wish I had gotten the employee’s name, but I had an issue with a very important, time-sensitive package that was marked undeliverable because my name wasn’t yet associated with the mailbox since I had just moved in. The package was about to be returned to the sender, and I was extremely stressed.
The young woman who helped me truly went out of her way to fix the situation. She was patient, understanding, and genuinely helpful, and she made a huge difference for me. I’m very grateful for her help and the effort she put in. Excellent customer service.”
“I love going to this location. I have to go to the post office often for work. I've never had an issue here. The only problem I've ever seen was other customers with no compassion and patience.”
8:30 - 11:30AM 1 - 4PM
104 Sycamore St, Old Monroe
Post Offices
“I've used this post office dozens of times and have never had an issue. I've spoke and engaged with at least 10 different employees and none of them have ever been rude and are in fact very helpful”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield
Post Offices
“I have seen really good customer service in my recent visits. One day I arrived to join a long line, but it moved quickly and got what I needed. I was given good direction on how to best handle a not-so-simple priority mail to a government office in another case.”
“I’m actually surprised at the rating for this post office. I have never once had a bad experience. I feel like the lines move as fast as they can. I never feel rushed when I don’t know what I’m doing. The lady that works the lobby for self service is amazingly helpful. Not to mention my postman Greg is the best.”
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“My favorite person that’s very helpful from this location is Lisa!!! Thank you so much for handling and educating me with shipping. You are so so helpful and I really appreciate you.”