Boost Mobile in Troy provides prepaid phone plans and the latest devices. The store is noted for being exceptionally clean, with staff seen maintaining the space. Customers consistently praise the employees for being nice, respectful, very helpful, and knowledgeable. They answer any questions and fix phone problems quickly and efficiently, often going above and beyond. The service is described as having the best customer service, with staff remaining professional and helpful even when the store is busy or they are handling multiple tasks alone. The experience is frequently called smooth and great. Some customers mention enjoyable community events, like barbecues outside the store. Many have been with Boost for years and plan to stay due to the excellent service and positive experiences.
Gentleman behind counter was very friendly, helpful, and honest. Transaction was completed quickly.
October 2022
It hooked me right up got my phone going for me and plus they were barbecuing outside wrapping off some tickets some phones got me a hot dog oh it was cool it was real nice of them thank you Boost Mobile
August 2022
I was visiting from out of town when I began having issues with my phone. Scott, Boost Employee, made a trip I was dreading VERY smooth! He was very knowledgeable and very professional. Fixed my issue right away. What a great experience!! Thanks Boost and Scott!!!!