Boost Mobile in Troy provides prepaid phone plans and the latest devices. The store is noted for being exceptionally clean, with staff seen maintaining the space. Customers consistently praise the employees for being nice, respectful, very helpful, and knowledgeable. They answer any questions and fix phone problems quickly and efficiently, often going above and beyond. The service is described as having the best customer service, with staff remaining professional and helpful even when the store is busy or they are handling multiple tasks alone. The experience is frequently called smooth and great. Some customers mention enjoyable community events, like barbecues outside the store. Many have been with Boost for years and plan to stay due to the excellent service and positive experiences.
Me and my wife have been having issues with our service constantly getting dropped. We would have to restart our phone multiple times or use airplane mode. Scott had us fixed up within 15 minutes. Great service and he knows his products very well. Thank you again.
November 2024
Scott the manager is absolutely amazing. He is truly one of the main reasons we are still Boost Mobile customers. Any problems, issues, or questions, he's been there for us for YEARS.
October 2024
I have Boost account. I needed directions to a State Park. The owner told me to Go that a way! It worked
