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“We've been with State Farm and John Smith for over 35 years. Always good service from his insurance rep, Harry. John is a little bit of an enigma though. But I guess when you have established a successful base with good employees you don't have to be around too much. Good for him. I'm sure he worked hard to build his business.”
9AM - 5PM
8330 Watson Rd #101, St. Louis
Life Insurance
“Alex was very helpful, knowledgeable, and made the entire insurance process easy to understand. He answered all my questions patiently and provided excellent customer service. Thank you for making the transition smooth!”
9AM - 5PM
9360 Olive Boulevard, Olivette
Life Insurance
“Rachel took over for my previous agent, I have nothing but great things to say about her and her team! Communication is always quick and easy. Its a pleasure to have her as my agent ☺”
“I'm moving to St. Louis soon and comparison shopped online for new auto and renters insurance. Hannah Jordan from this office sent me an email based on my inquiry to the State Farm website. I was very happy with the quote she sent me, so I called and spoke with her. I can't say enough good things about working with her to get my policies set up. Hannah was extremely pleasant and professional. She made me feel as though she genuinely valued my business and made sure all my questions were answered and needs met. I often find myself deeply disappointed by the decline in customer service over the years, so having such a great experience with Hannah was truly appreciated.”
“Ryan always makes it so easy! I was setting up another vehicle today and barely had to think about anything. He gets the info he needs from you and gets it done with speed and accuracy. Thank you Ryan!”
“Service was incredible. And they just cut both my home and auto insurance in more than half. I couldnt be more satisfied with switching to State Farm. And they made it really easy. Wish I would of done it sooner.”
8:30AM - 5PM
12119 Saint Charles Rock Road, Bridgeton
Life Insurance
“Kathy Bowden and her staff were very accommodating with what we wanted. If they didn’t know, they reached out to someone that did know the answer. Everyone that we met at the office was friendly and kind. Would recommend this State Farm office to all!”
“Such a great, friendly, knowledgeable agency! Willing to spend the time explaining every piece of coverage yet speedy to get things setup. Every person at the office - A+++”
“Everyone there was so kind and knowledgeable. Gladys who answered the phone was very helpful and professional. Maceo was very knowledgeable with getting me the information about the drive safe and save program. He did a great job of explaining all of the details. He also guided me through the process of getting everything I needed from the dealership. He was very familiar with all of the terminology. I am happy to have them as my new insurance agents.”
“Jill was amazing to work with! Super knowledgeable, responsive and made sure to explain any changes that occurred due to switching to State Farm from previous company. Would recommend to anyone shopping around for either new insurance agent and/or policy.”
“I am very satisfied with State Farm. We worked out a situation with mail delivery to both our satisfaction. Service provided to my phone call inquiry was handled very Professionally and satisfactorily. I am a satisfied customer.”
“Daisy was extremely knowledgeable and detailed in responding to my questions and explaining coverage and other aspects of the policy. Highly recommend this agent!!”
9AM - 5PM
11304 Gravois Road, St. Louis
Life Insurance
“Dennis Yingling was amazing. He called me within two minutes of me emailing him and he was able to get us quotes quickly and save us money on car insurance. He was very thorough and kind.”
9AM - 5PM
1902 Arsenal St, St. Louis
Life Insurance
“Scott is always personable and calls back timely. He helps facilitate with State Farm corporate. With the recent storms, the claims process was smooth. He recommended a roofing company that worked well with State Farm to make the process go well”
9AM - 5PM
8913 Gravois Road, St. Louis
Life Insurance
“We were Andrew's customers for many years and couldn't have been happier. He and his staff were always super-responsive, answered our questions, and helped us navigate a few claims. We're moving out of Missouri and need to switch agents, and we'll really miss this terrific relationship.”
“5 Stars – Outstanding Customer Service!
I had a wonderful experience working with Cindy at State Farm! After having a Class 3 impact-resistant roof installed, my contractor recommended I reach out to my agent to ask about a discount on my residential insurance premium. When I called Cindy, she handled everything immediately and with such grace! She promptly sent over the exact documentation needed for my contractor to sign so my premium reduction could be processed without delay. Cindy made the entire process seamless, friendly, and efficient. The State Farm insurance team truly takes care of their customers. Highly recommend!”
“From Florissant to Ofallon- I’ve always had a great time and experience with Colleen and her team. She’ll make sure you are taken care of in the right way. Thanks Colleen for everything.”
“Everyone I've ever talked to has been very nice, helpful and knowledgeable. They are also very personable. I've been with this group for years and have referred others to them.”
9AM - 5PM
8913 Gravois Road, St. Louis
Life Insurance
“great customer service, I had to add a driver to my plan and Todd went way out of his way to make sure that we had the best price with the most coverage. One State Farm group varies from another. Thank you the wonderful service”
“I had a great experience working with Noel. She was extremely helpful, professional, and quick to respond whenever I had questions. She made the entire process easy and stress-free and kept me informed every step of the way. I really appreciate her promptness and willingness to help.”
9AM - 4:30PM
345 Marshall Avenue Ste 200, St. Louis
Life Insurance
“Kyle Bauer was great to work with! Easy communication, thorough explanations, and attention to detail. He saved us a ton of money on our auto insurance premium with the same coverages. Not an easy feat with 3 teenage boys on our policy!”
8:30AM - 5:30PM
8229 Clayton Rd Ste 200b, St. Louis
Life Insurance
“Today I worked with Ann to make some changes to an existing policy. She was an absolute delight. She accommodated my every request with a kind demeanor and perfect professionalism. I wish I could give another star just because of the level of customer service. 10/10 recommend! Thank you, Ann Nichols.”
“This is a big thank you to Jo Hutchison of Founders Life and Health. I needed to sort out a Health plan for our daughter and in my online search I ran across the several videos that Jo herself has made which are extremely helpful. I clicked on the one that was most appropriate in my search and it covered 3 things that I absolutely needed to know. Then I made an appointment with Jo and can tell you that she is very easy to work with, very pleasant and is a real professional at her work. I would give her a 10 on a scale of 10. If you need help in the Heathcare area you would do yourself a big favor by working with Jo. She makes a complex search very easy. Best Wishes, Don Archibald”
9AM - 5PM
572 N Hwy 67, Florissant
Life Insurance
“Keanna was very helpful and helped me and my family at a very difficult time. We have transfered our home and auto to American Family and hope that we have a great relationship with you all.”
“Hardy Washington Jr. has handled my home, auto, and rental insurance policies for over 20 years. Everyone in the office is knowledgeable and helpful. I’ve encountered special circumstances over the years and Lynn Thomas has always been respectful, helpful, kind, and patient every time I call or email. Hardy and his staff are top-notch!”
8:30AM - 5:30PM
10127 Manchester Road Ste 102, St. Louis
Life Insurance
“I’ve been with Will and his team at Farmers for years now and I can honestly say I’ve always been taken care of. They really try to satisfy the customer needs, and provide the best policies suited for each individual. Also, they’re very nice people who really try to help.”
“I recently transferred to this Allstate location after having a very frustrating experience with another office where communication was basically nonexistent. From the moment I requested the transfer, this team was completely different!
I was contacted the same day by Steven himself, and was given a realistic timeline, and told, “Give us a day.” Sure enough, the very next day Jacob followed up, from listening to my concerns, and helped modify my policy while keeping me covered and within the same general price range.
With the cost of everything going up, I was honestly stressed, but they made me feel heard, reassured, and taken care of.
Steven Johnson and Jacob Fritz, you guys are AMAZING! Thank you for treating me like a person, not just a policy number. Your communication and genuine willingness to help made such a difference. I’m so glad I made the move! ❤”
8:30AM - 5PM
111 N Taylor Ave Ste B, Kirkwood
Life Insurance
“I have been a client with John Cleary for the better part of 20 years. He has responded to my requests immediately. I can drop by his office to chat at any time.”
“I am so happy I switched to this agency. Customer service is top tier and the personalized attention to detail was a pleasant surprise. The rates were competitive if not better than other companies I’ve tried in the past. I highly recommend!!!”
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“I Just wanted to take a moment to express my sincere gratitude for all the hard work and dedication you've put into handling my taxes. Your professionalism and attention to detail have made the process so much smoother for me. I truly appreciate your expertise and guidance. Thank you for all that you do! My Tax Professional Clarrisa!”