First Community Credit Union is a local financial institution that generally provides a satisfactory banking experience for its customers. The staff is often described as friendly and helpful, though a few reviewers have reported difficulties with phone support or accessing ATMs. One customer had a positive experience when working with a specific employee, Holly, who assisted them in setting up online banking and automatic payments. Overall, the credit union seems to offer a typical banking environment, with some customers appreciating the personal service they receive, while others find certain aspects of the experience inconvenient or frustrating.
Trying to call them on the phone is a joke. Waited 25 minutes to get transferred and she hung up instead of transferring. Don't worry I'll make the drive I guess
February 2024
Wife and I are new members. Been treated very nice. I ask detailed questions and I get detailed answers. Very pleased.
August 2023
Had the pleasure of working with Holly today. I recently financed an auto loan through FCCU and she helped me get what I needed to set up online banking, automatic payments, and actually making sure my first payment was made. Easy breezy experience all around. Thank you!
