PetSmart is a well-stocked pet supply and services retailer, catering to various pets including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the clean store environment and the wide selection of over 10,000 products available both in-store and online. Many pet owners enjoy shopping for pet treats, especially during sales, and find the grooming department efficient with quick appointments and reasonable prices. However, some customers have noted that the checkout process can be slow due to limited registers, leading to longer wait times. While many pets receive good grooming services, some dogs may not enjoy the experience, particularly if they are temperamental. Overall, PetSmart offers a range of services, including dog training, pet boarding, and adoption, making it a convenient choice for pet owners looking to meet their pets' needs.