Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers consistently praise the store for its excellent customer service, highlighting staff members like Joshua, Lizzie, and Sam for their helpfulness and friendly attitude. Joshua is recognized for his exceptional multitasking skills, quickly solving complex issues such as Apple ID problems and assisting multiple customers at once. Lizzie and Sam are appreciated for providing helpful guidance when purchasing new phones and switching carriers, making the experience feel friendly and pressure-free. Customers also value the store’s down-to-earth atmosphere and the ability to get all the information needed to make informed decisions. However, some reviewers mention issues with store hours not being updated online, which caused inconvenience for potential customers. Despite this, the overall experience at Verizon is positive, with many customers feeling well taken care of and confident in the support they received from the staff.
The young man with the mustache was so sweet and honest about everything made being up set soon past I hope he has a great day
June 2024
Extremely amazing customer service, Joshua was most exceptional!!!! Thank you for being so awesome!!!! Wonderful multi-tasker!!!!! He was able to answer all the several questions that we had as well as helping other customers in the store and answering the phones all on his own!!!!
November 2023
Very pleasant lady excellent customer service lizzie
