Casey's is a well-known convenience store that many customers rely on for their needs, especially in the Midwest. Visitors often appreciate the store's convenience, especially with features like free gas and the Casey's App, which makes shopping easier. The store is generally viewed as a dependable place where people can find essentials, quick snacks, and pizza, especially late at night when other places are closed. Many customers enjoy the pizza, which is often their go-to choice, although some note that the food can sometimes be old or not freshly stocked, particularly during late-night visits. The prices have also been mentioned as getting higher, with some feeling that the menu mainly offers pizza and donuts, which they consider less healthy options. The staff at Casey's receive mixed reviews. One standout employee is praised for exceptional customer service, kindness, and attentiveness, making the visit memorable. This employee is seen as caring and dedicated, creating a positive experience for customers. However, during busy times, some customers feel that the store is understaffed, leading to long lines and slow service. Customers have expressed frustration about how lines are managed, especially when new registers open and new customers step ahead of those waiting longer, without employees addressing the line order properly. There is a desire for better organization and training to ensure fair treatment for all customers waiting in line. Overall, Casey's is appreciated for its convenience, loyalty rewards, and occasional standout service, but improvements in staffing and line management could enhance the customer experience.
Great selection of drinks and snacks. Restrooms are usually pretty clean. They're pizza is awesome.
March 2024
to be fair i go in at night and i start my shift at 2:00 am, Most of the time, IM DISAPPOINTED, NO OR OLD FOOD IN THE WARMER. I go for the pizza cause nothing else is open, and the price is getting rediculous. why do you all sell fat people food, only pizza and donuts.
January 2024
Was clean and seemed pretty safe! The employee was nice- it’s a good gas station!
