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“These guys are the real deal. Great customer satisfaction, knowledgeable, kind, friendly and the list goes on. I have given this shop many chances to work on my bikes and questions about different bikes and they’ve nailed it every time. And everything seems to be done in a very timely manner. I’ve been to and belong to many bike shops in my biking career and I have to say that they are top notch. If they could give us six stars I would’ve checked the sixth one off. Now go to wheelhouse bicycle and go get your bike on.”
“Great staff and helpful with all the questions and concerns we had before our purchase.
We love our new bikes and recommend stopping in and checking them out.”
“Products seem to be top of the line, but the service is what really stands out. The people who helped us both times we went in were so knowledgeable, helpful and kind. Julian was even able to interact beautifully well with my 8-year-old, as it was for him that we were buying a bike. Very confident in our purchase, since we can bring it in for tuneups for the lifetime of the bike. The people know and stand behind their product; that’s for sure.”
“We needed a helmet for my toddler but the sizes online confused me. We came here and were immediately greeted and helped. They’re really knowledgeable and do a lot for the community. They made it a fun experience!”
“Chris is one of the best at bicycle service, especially when it comes to doing a fall. Look at my tryout line bike before a vague race. I have never had problems during a race and make it a point to have a maintenance check up done as he finds Important fixes that both extend a long Jeopardy of a very expensive bike, as well as giving me confidence that it is tuned for the fastest race I can squeak out! I will not go to another shop and have been to others that are not as comprehensive and well managed.”
“A&M was fantastic for renting a bike. Was visiting town and wanted to ride around Forest Park. They had city and road bike options for rent, which is awesome since most places dont seem to rent road bikes! They were able to provide great tips on how to get to Forest Park and other knowledge of the area. Super friendly and great staff!”
“These folks were top notch. Took my piece of trash Walmart bike in to have a new drivetrain installed. Thinking I'd be laughed out of the store for bringing them garbage, I was instead assured things would be handled without a problem. When they called to come pick it up, they informed me of a couple other issues they noticed but didn't fix since it wasn't discussed and were simple things I already knew about and would fix on my own. At least they cared enough to mention them.
Don't listen to the handful of bad reviews. People complaining about lower prices elsewhere should have done the research before buying the bike. And to complain about shipping delays and hold that against a business that doesn't handle the shipping aspect is someone just wanting to complain. This place and their staff are professional, courteous and knowledgeable. Will be back for sure when I need the help.”
“Excellent customer service and follow-up. Mike made sure we felt confident in our purchase, and our son is beyond excited to get started with BMX. Couldn’t have asked for a better experience.”
“Im From out of town visiting with grandkids and grandma and granddaughter were bike riding and grandma crashed the bike bending the wheel badly. Took it to the Bike Center and they told me that it wasn't fixable which really didn't surprise me. I ask for a new wheel which they had in stock and about a total of 10 mins I was out the door whith everything I needed for the bike. The price i thought for a new wheel wasn't much more than I thought fixing old one would cost. Thank for your fast service.”
“Worth every penny! I truly appreciate the unique creation and special designs, and Swifty delivery. Thank you Candy shop custom bikes, you guys brought out the child in me with your extraordinary bikes.”
“Had High Expectations Service! Walked In Needed Brakes Adjusted The Amazing Bike Technician Suggested Getting New Brakes Pads To Complete The Service Properly, So I Had Everything Done Within An Hour…..Everyone Was So Nice Asked Did I Need Water Or Any Purchasing While I Was Waiting Patiently……Been A Customer For Years! Greatest Bike Shop In Saint Louis! ????????”
“I have been using Chuck at old town cycle for a while. I have purchased at least three bicycles from him. I have always found him to be fair and honest, in what he can and can’t do. Quite frankly, I think he is a bike savant.”
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“My relationship with them goes back at least a decade. Always good service and well done repairs. Needed a new rear wheel/tire/cassette for my sister's bike and thought I'd have to leave it. Ron looked it over, took some measurements, found the parts and said they could fix while I waited. Doesn't get any better than that!”