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“They try really hard but the technology can be overwhelming. It changes so fast. It would have been better but our service couldn't be addressed in the store....:(”
“Alan was very helpful, professional and friendly. My phone quit working and I needed it replaced asap. He was so efficient and helpful that we upgraded another line that day as well. Thank you again!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Horrible experience after horrible experience with customer service. Verizon’s agents and advertisements are dishonest & misleading. I was contemplating leaving Verizon until I stopped by the store in Wentzville and the manager was able to finally resolve all of my ongoing issues that had nothing to do with him or this store, but I didn’t know what else to do. He was a younger man, I believe his name was Levi. Anymore these days it is rare to find the level of kindness and professionalism he conducted himself with, you are lucky to have him on your team. He deserves raise or promotion!”