Albertsons at 2334 Central Ave in Billings, MT, offers a convenient and friendly shopping experience with a wide range of products and services. Customers appreciate the variety in the deli, bakery, produce, and meat departments, with options like customizable cakes, party trays, fresh fruits and vegetables, and a selection of seafood and meats. The store provides helpful services such as Order Ahead bakery pickup, Grocery Delivery, and DriveUp & Go™, making shopping faster and easier. The floral department adds to the store’s appeal, providing fresh arrangements for customers. Many reviews highlight the friendly and helpful staff, especially praising associates who go above and beyond in customer service. Employees at the 24th Street and Central location are often commended for their kindness, respect, and willingness to assist, creating a welcoming environment that makes customers feel valued. Customers also note the store's cleanliness and the effort to stock shelves during off-hours, though some mention occasional out-of-stock items. The store is known for its good selection, including meats, steaks, and gift cards. However, some shoppers find the prices higher than other grocery stores, and a few express frustration with cart wheels that don’t roll well. Despite this, many feel the store’s quality and service outweigh the higher prices. A notable story recounts a deli employee who generously replaced spilled fried chicken, exemplifying the store’s commitment to excellent customer service. Overall, Albertsons in Billings is appreciated for its friendly staff, clean environment, and wide product selection, making it a popular choice for grocery shopping in the area.
Probably the friendliest and most helpful staff in any Albertsons in town. I had not went here in years over cleanliness and being busy right off 24th street. The staff alone have got me shopping here again and the store is clean and has items and brands other Albertsons dont even carry.
February 2026
Paul provided fantastic customer service. When we asked where to find the items, he personally walked us over and made sure we had exactly what we needed. He also shared helpful insight about them, which we really appreciated. Paul’s kind, positive energy made the whole experience even better.
February 2026
I love this Albertsons. They also never seem to have to wait for fried chicken.
