AT&T Store in Billings is a popular location for purchasing phones, tablets, smartwatches, and connected devices from various brands. The store offers flexible wireless data plans, including prepaid options with no annual contract or credit check, making it easy for customers to find a plan that fits their needs. Customers appreciate the availability of unlimited data plans and the ability to enjoy nationwide AT&T 5G service at no extra cost when choosing a new device. Many reviews highlight positive experiences with staff members, especially mentioning employees like Christopher, who is described as helpful, fast, and down to earth, making interactions pleasant even for those who usually have bad experiences with other stores. The store is also favored for device transfers and resolving issues efficiently. Customers have also noted their trust in the store, with some switching from other providers after consulting with polite and patient staff members like Mike. Overall, AT&T in Billings is seen as a reliable and customer-friendly location for all wireless needs.
We left the store on Broadwater after having less than helpful “customer service” they tried to make us change our plan and add AirPods for no reason. The store on king which is corporate was far superior!! Eran was exceptionally helpful and had us out of the store with our 3 new devices super quickly!! Highly recommend... read full comment
August 2026
Christian was very patient and very knowledgeable and worked for an hour and a half trying to figure out my account and get me a replacement phone after I was unfortunate enough to run my phone over with a riding lawn mower! Great job Christian keep up the great work and excellent customer service skills!
July 2026
I had a great visit. I mistakenly put that Treyden didn’t give good service but he did amazing