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“John was really helpful today. He was even able to lower my bill and explained a few things that had me baffled. Keep this great employee who treated this old lady with kindness and compassion. Thanks 👍”
“William was awesome! He was very helpful getting me an upgrade on my phone, setting up my streaming apps and setting up internet with Verizon. Great attitude and good conversation throughout the process.”
“Tyler c at Verizon on 17th and Grand is extremely helpful and kind I would highly recommend him to he a manager he is extremely good to elderly people to. The best Verizon person I have ever used”
“First time in this store.. Josh was amazing... excellent customer service and the service of getting my Canadian buddy set up with a Verizon account... Hats off to this store and Verizon... Think he'll be as happy with Verizon as I am.. 👌”
“Ok so I just had the greatest customer experience ever, I walked in to get my charging port fixed, he looks at it and says the metal bit inside is bent, pulls out his tweezers and bends it back, tests the port which is working again, then dosent charge anything and just asks that I leave him a good review on google”
10AM - 6PM
111 S 24th St W Unit 25, Billings
Mobile Phones
“Outstanding! Fixed an APP problem that AT&T and the APP support team couldn’t, over several months and many attempts. Took him about a minute and refused to charge me. Nuff said.”
“Logan was great! He replaced my iPhone screen in just 15 minutes, and the service was quick, professional, and hassle-free. Highly recommend for anyone needing fast cell phone repair.”
“Christian was very patient and very knowledgeable and worked for an hour and a half trying to figure out my account and get me a replacement phone after I was unfortunate enough to run my phone over with a riding lawn mower! Great job Christian keep up the great work and excellent customer service skills!”
“My husband and I switched 7 lines from Verizon and I can not tell you enough how wonderful this store was to us and our kids who started to get antsy! They gave us stickers and let the kids color and play games on the phones all while answering our questions and handling other customers as well. Never thought we would have so much fun at a phone store! I’ll be referring all out family and friends.”
“Jozlynn was awesome, and unlike the store in the Heights she answered the phone when we called. She helped us get a new phone setup and made the whole thing smooth and painless. If you need a new phone or help with an existing issue go see her!”
“Morgan, the store manager thank you for helping us deal with switching from T-Mobile to cricket. She went above and beyond to help us. Highly recommend this store. Highly recommend cricket.”
“Tierra was amazing- I wish I had her each time I dealt with AT&T. Added a line to my account she made it painless- offered great deals that were going on to ensure I had the knowledge on what they were offering.Great customer service!!”
“Jozlynn was the perfect person we needed to handle our not so common shenanigans! She was easily able to bridge the gap between android adult with iPhone kidlets, handle helping my kids setup new phones with a few giggles and getting us on our way in record time to be able to enjoy the rest of our day! Mom is completely satisfied and 3 kiddos are all happy too:) Thank you!!”
“Colton was really helpful today. I went in with my problem and he did his best to remedy it then went above and beyond by giving me alternatives to my issue. I appreciate that he was on staff today. It made my life really easy.”
“I'd have to say the gentleman that works up there, Chase definitely knows his job he was very helpful also very courteous to our needs. Two thumbs up to this young man!”
“Luke Vondra was the nicest verion associate I have ever meet. He helped us with what we needed and helped us with the questions we needed. He was super kind and friendly. He also joked around with us while doing his job and helping us through this process. He helped us sign up for YouTube premium and get our new phone set up. He was patient and polite.”
“Taylor showed patience, kindness, and educated me while I transitioned into an iPhone from an android. Very satisfied with the quality of customer service from her, as I have had a bad experience with another tech at this location. She got me set up after a technical malfunction with device. And made transition easy and fast. Highly recommend meeting with Taylor at the Westend location!”
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“Joe (Store Manager) and Tyler were absolutely superb. This is definitely my favorite Verizon store in Billings. They handled a phone upgrade and Internet connection and made sure we didn't miss any of the promotions Verizon has to offer. Great team.”