Best Western Plus Kelly Inn & Suites is a popular and well-maintained hotel in Billings, known for its good location. Many guests choose it as their go-to place when visiting the area, often returning for repeat stays. The staff are consistently noted as wonderfully helpful, friendly, and accommodating. The rooms are generally good and pretty good, well-appointed with nice furniture and artwork that gives a warm ranch feel. They feature comfortable mattresses and nice pillows, with multiple lamps providing warm lighting. Some rooms offer convenient ground-floor access with a door to the parking lot. However, some guests noted that cleaning can be inconsistent in certain areas, and some furniture may need updating. A major highlight is the great pool facility, which is suitable for most ages and includes fun activities for kids, making it a favorite for families. The breakfast is considered good and standard fare. The hotel is also a good place for accepting pets like cats. While the fitness room is noted as needing a major upgrade, the overall experience is positive. The hotel is often busy and fills up quickly, so getting a reservation early is recommended. Most guests express they would absolutely stay here again.
Very clean and nice rooms. Kids loved the pool area. The breakfast was also really good. Staff was very friendly as well.
August 2026
Always a great stay at this best western an pretty kid freindly with a good sized pool with a small activity area will recommend staying here if you get a chance
July 2026
The pool area absolutely makes this stay worth it for the kids. The rooms were very comfortable.
