Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers convenient access to thousands of rental locations, including airports and Billings, with options available in over 30 countries worldwide. With more than 65 years of experience, the company emphasizes a high standard of care and exceptional customer service. Customers can easily book their rentals online or through the Enterprise app, making the process straightforward and efficient. Reviews highlight generally positive experiences, especially with the service staff at the Billings location, where some customers received quick and friendly assistance. One reviewer praised the staff for their great customer service skills, noting that they are always helpful when renting a car at the FBO. However, experiences have varied; some customers faced issues such as vehicle cleanliness, limited vehicle availability despite prior reservations, and problems with vehicle features like charging ports. One customer was forced to take a larger vehicle than reserved due to availability, and another experienced a long wait and unprofessional behavior from staff during peak times. Additionally, a customer expressed dissatisfaction with the condition of a rented vehicle and a tire issue that caused a lengthy repair. There were also concerns about the rental process, including being upsized without notice and being charged for services not rendered. Despite these issues, many customers appreciate the effort of the staff and the overall ease of booking, though some suggest improvements in vehicle availability policies and customer interactions during busy periods.

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1. Billings, Montana