Lithia Toyota of Billings Service Center is highly regarded for its professional, efficient, and courteous service. Customers appreciate the knowledgeable staff and the use of modern technology, such as videos, text messages, and emails, to keep them informed throughout the service process. The service department offers a smooth and easy experience, with quick appointment scheduling and a spacious waiting room that includes amenities like hot tea. Many customers have been returning for years, trusting the team’s good work and professionalism. The technicians are thorough and attentive, ensuring vehicles run better after service. The dealership’s location provides excellent shuttle service and friendly staff, making visits pleasant. Overall, Lithia Toyota of Billings Service Center is known for its great communication, trustworthy service, and a commitment to customer satisfaction, making it a preferred choice for Toyota owners in Montana’s largest city.
I haven't been there in awhile but they were very helpful. The hardest time was trying to find a parking spot other than that everything was good. Your shuttle was great. Thanks
August 2026
Great staff. Great service, Friendly and efficient. However, I think they charge too much for tire rotations.
August 2026
My oil change service was done quickly and thoroughly. I was notified of some critical issues and given the opportunity to have them corrected immediately. I appreciated being able to be contacted by phone text to make decisions.
