Residence Inn Billings consistently receives praise for its clean, comfortable, and well-stocked rooms, making it a reliable choice for travelers. Guests appreciate the friendly and helpful staff, with several mentioning employees like Danika, Chris, Rebecca, and Relle for their kindness and exceptional service. The hotel offers a variety of breakfast options, with many reviews highlighting the delicious and plentiful breakfast spread, including waffles, muffins, eggs, sausage, and fruit toppings, which guests find perfect for starting their day. The outdoor fire pit adds to the welcoming atmosphere, though some mention wishing they had more time to enjoy it. Guests also note that the rooms are spacious and updated, with comfortable beds and modern showers. The pool is appreciated, especially on hot days, despite some noting that the water felt colder than the posted temperature. Service during check-in and checkout is often praised, with staff accommodating late checkouts and assisting with luggage. Some minor concerns include elevator noise and maintenance issues, but overall, visitors enjoy their stays. The location is convenient, close to restaurants and stores. Many guests express loyalty to Residence Inn Billings, citing it as their preferred choice whenever visiting the area.
The front desk person messed up my check in, but no big deal. The location is next to everything you need to restock on the trail. Rooms are very clean and the pool has a hot tub!
June 2026
Great rooms. Separate shower and sink. Not so great breakfast.
June 2026
Was a pleasant stay. Very nice and helpful at the counter. I believe his name was David.