Rimrock Subaru of Billings receives high praise from customers for its excellent service and friendly staff. Reviewers highlight the professionalism and knowledge of the service department, with specific mention of attentive employees who go above and beyond to address customer needs. Many appreciate the transparent communication regarding repairs, as well as the helpful video walkthroughs that explain car issues clearly. The waiting area is noted to be clean and comfortable, enhancing the overall experience. Customers also commend the finance department for its no-pressure approach, making the purchasing process smooth and enjoyable. The affordability of services, including prepaid oil changes that offer great value, adds to the positive feedback. Overall, Rimrock Subaru is recognized for its commitment to customer care, delivering not just quality vehicles but also a supportive and trustworthy service environment.
I bought a used car and took it to the mothership. It’s new again. Thank you so much.
December 2025
Jesse King was awesome he took care of everything it was a great experience and then when we finally went through finance you're looking forward to the hard sell and he was not it was the best finance person that I've ever dealt with awesome experience
December 2025
Fast, courteous, affordable—appreciated the video showing the tire rotation and the condition of the cars. Thank you for washing my car. Pleasant space to wait!