Verizon is highly praised for its outstanding customer service and knowledgeable staff. Founded in 1998, the business emphasizes hands-on support and community engagement through over 60 locations across Montana, Wyoming, Colorado, Washington, and Oregon. Customers consistently report positive experiences, with team members like Eric and Josh B receiving special mentions for their exceptional assistance during phone transfers and upgrades. Tyler is recognized for his hard work in setting up new services and securing the best promotions, even under tight time constraints. The regional manager, Austin, is noted for his leadership and commitment to customer satisfaction, ensuring that customers feel valued and supported. Shannon also receives compliments for making the upgrade process clear and easy to navigate. Overall, customers find this Verizon location to be one of the best they have experienced, highlighting the friendly, helpful, and knowledgeable staff dedicated to delivering quality service.
The store staff was engaging and very helpful. The best experience that I have ever had when buying a cell phone.
July 2026
John was really helpful today. He was even able to lower my bill and explained a few things that had me baffled. Keep this great employee who treated this old lady with kindness and compassion. Thanks 👍
July 2026
Carson was fantastic! He is kind, patient, and knowledgeable. I appreciated his help.
