Walgreens in Billings is a convenient and easy-to-access store with helpful staff and clean facilities. Customers appreciate the knowledgeable pharmacists and pharmacy techs who explain medications and side effects well. The store has been a reliable choice for COVID-19 vaccines and boosters. However, some find the selection limited, especially for certain items like condoms, which are only available in regular and magnum sizes, leading them to visit other stores. While the staff generally focus on customer needs, there are occasional issues, such as a chaotic pharmacy or temporary lack of notification for out-of-stock items. Overall, the staff’s friendliness and helpfulness stand out, making Walgreens a trusted go-to pharmacy for many.
Horrible service!! I will never shp there again. 5 days to get my prescription with text saying it was ready. The store manager would not even talk to me he made the poor cashier deal with it.
October 2024
Had an appointment for a simple vaccine today and with 2 people in line (including me) and no one waiting I stood there for 40 minutes! Get your **** together.
August 2024
As far as Walgreens go this one is basic and easy to get to, but the lack of selection of some items is why it only got 3 stars. The fact that I had to go across the street to CVS to find "snug" fit condoms is why it lost the second star. What kind of pharmacy only carries regular and magnum sizes? This one.
