REI in Bozeman is a place to shop for outdoor gear, known for its helpful and kind staff with great attitudes. The store focuses more on snow sports and mountain biking compared to other locations. While service is generally pretty good, experiences can vary. The store offers a quick and easy ski shop and a wonderful membership service. Customers appreciate the 100% satisfaction guarantee, which makes returns easy. The staff is friendly and will go out of their way to help find essentials, from hiking socks to gear for trips. However, the selection can be disappointing in some departments, like bikes, and the store has a smaller footprint with far less to choose from than some other REI locations. Prices are comparable to all other REI stores.
Been coming here for years. Great Bike shop, Dave is particularly helpful.
May 2024
REI Bozeman took my return back. REI Bozeman took my return back real good.
February 2024
Best place to shop for gear in Bozeman. The staff is always so helpful and kind, always great attitudes. Have never had an issue returning anything, and the ski shop is quick and easy. The membership service is wonderful as well, wish I could buy my groceries here too
