Skynet Communications LLC is a full-service internet service provider located in Bozeman, MT, dedicated to helping with all internet service needs including surveillance system installation and networking services. The company is known for its excellent customer service and reliable, high-speed internet. Customers report that the reliability is better-than-wired, with significant bandwidth and speed advantages over other providers like Spectrum, Charter, Montana Opticom, and AT&T. Speeds are always as advertised, even at peak hours, often for a lower cost. Service is highly responsive, with prompt phone calls and timely visits from knowledgeable, punctual, and professional technicians who provide patient assistance. Install crews and tech support are consistently praised, with customers highlighting the rarity and appreciation of speaking to a real person. The company shows a strong commitment to outstanding results, with quick resolutions to any rare outages. Many customers state that after switching from other providers due to excessive outages or slow performance, they could not be happier. Skynet is recommended for both city and rural areas, with customers affirming it should be the last internet service provider call they need to make.
Skynet's customer service is exellent! I had a difficult internet situation and John handled it with care. They were always quick to respond, and communicated very well. I would absolutelty use Skynet again. This is a great company!
February 2024
Excellent customer service. I was having issues with my connection and made a phone call and even though the line was busy I received a phone call shortly after and Chris was able to help me with my issue in a timely manner! Highly recommend!
April 2023
I can’t recommend Skynet enough! I rarely ever have any outages and when it does happen it’s fixed shortly after. Also, John Ward is amazing to work with! He went above and beyond for me on Friday, calling half an hour after close to help me troubleshoot my new router.
