-
February 2024 by Jordan Nelson
Excellent customer service. I was having issues with my connection and made a phone call and even though the line was busy I received a phone call shortly after and Chris was able to help me with my issue in a timely manner! Highly recommend!
-
January 2024 by Matthew Smith
If your in the market for internet service, stop looking and call Skynet today!!. I have 3 services at 3 locations coming from 3 separate towers. The reliability is better-than-wired in my opinion. I dropped Little Apple due to excessive outage and slow performance for the price. With Skynet, my bill was slightly less and I have 10+ times the bandwidth. At my house, I dropped Montana Opticom Fiber. Yes, I prefer microwave in this case. No major outages with my fiber, but with Skynet, I have 7+ times the speed AND cost about half as much, all while having lower latency!I could not be happier with my Skynet service. From the install crews to tech support, getting a real person in todays society is unheard of (but deeply appreciated). Spectrum, Charter, Montana Opticom, The Global, Blackfoot Communication and AT&T have all been providers of mine, but nothing compared to the actual speeds provided with the reliability you want. Speeds are always as advertised, even at peak hours.Stop spending time looking at internet service providers. Whether your in the city, or rural, Skynet is not just the next call you should make, it will be your last!
-
January 2024 by Chris & Katie Catlett
We have been with SkyNet for a long time and service has been excellent. When we have a question, we get a responsive, local person that responds.This past week, we had question regarding our service, which resulted in a prompt, timely visit. They called 30 minutes before arrival and showed up right when they said they'd come.We ended up with upgraded equipment along with assistance with updating our router settings. The technician was amazing, patient, and not only answered our original question, but also improved our service. Definitely recommend.
-
September 2023 by Paul Cook
I became the first occupant of a brand new apartment this past June. The whole complex was supposed to be move-in ready, including internet access. Without going in to why that wasn't the case, I will say that SkyNet stepped up and saved the day (in a manner of speaking.The service suits my needs and the cost of service is reasonable. Beyond that, I should mention that the service technician I dealt with was fantastic. John didn't give me a four-hour window to wait to be connected. He gave me the exact hour he would arrive. Who else does that? As it turned out John called me in advance of our appointment to reschedule for the next day. He was right on schdule. John set up my service and guided me through getting my personal personal system up and running.The terms I would use to characterize John and his service are: knowledgable, punctual, personable, polite and professional.
-
April 2023 by Shelby Royal
I can’t recommend Skynet enough! I rarely ever have any outages and when it does happen it’s fixed shortly after. Also, John Ward is amazing to work with! He went above and beyond for me on Friday, calling half an hour after close to help me troubleshoot my new router.
-
March 2023 by EXO FAUX
Great customer service, really personalized and very friendly customer support. Quality service for the price, Spectrum is WAYYYY to overpriced.
-
March 2023 by Carol Fifer
Very responsive when you call. Even late at night. It's great to have someone local when you call.
-
March 2023 by Little Blessings Family Daycare, llc
Excellent customer service! Patient on the phone to make sure our router was hooked up correctly and working properly.
-
March 2023 by Nickoli Johnson
The best customer service in the valley!! Very grateful that I got a recommendation from a friend to give them a call.
-
March 2023 by Luis Molina
Excellent customer service. When I call SkyNet a real person always answers the phone. Try calling any other provider, either you will be put on a long hold time or some providers don’t even have a customer service center. I’ve had SkyNet for 6 months and I am very happy. Every time I check the upload & download speeds they have always been what I was promised. It’s feels good knowing I’m getting what I paid for.
-
March 2023 by John Edwards
SkyNet did a great job of improving my home wifi system to allow better compatibility with internet service.
-
March 2022 by Cara Eaton
Great wifi!
-
March 2022 by Beatrice Anderson
Skynet is simply the fastest internet and best service for our business we've ever had. We have 100% confidence in reliability of this company and their product.
-
March 2022 by matt mcgee
Customer service is very responsive and internet speed is great!
-
March 2022 by Kim Wild
Spot on service! Reliable internet - so glad you added a residential option to your product line,
