About Mid-Rivers Communications, Glendive Service Center
Mid-Rivers Communications, based in Glendive, started in 1952 when local farmers and ranchers came together to provide telephone services. Today, it serves a vast area of 30,000 square miles, focusing on delivering a superior broadband experience to its Cooperative members. The company offers impressive internet speeds, reaching up to 900 MBPS, which is a significant advantage over competitors providing only 20 MBPS. However, customer feedback indicates some challenges regarding billing practices. While many users appreciate the internet quality, concerns have been raised about the high costs associated with usage-based billing. Some customers have reported bills soaring to $350 or more, making it difficult for small businesses that rely on high internet usage. Despite these issues, there are positive mentions of customer service, particularly highlighting the professionalism and helpfulness of staff members. Recently, the company has made changes to its billing structure, offering an uncapped plan for $80 a month, which has received a favorable response. Overall, while Mid-Rivers Communications provides excellent internet service in a rural area, customers express a need for more affordable options to better support their online activities.
I don’t normally leave reviews but I have to say kudos to Krystal. She helped me sort out capital credits and she was so professional and super nice.
October 2023
Great service, glad I went back to midrivers for my internet needs
September 2019
Crystal Goforth is excellent with the customers. Explains everything and does what she can to help you. I always call and ask for her.
