AutoZone Auto Parts in Great Falls, MT, is a well-regarded auto parts retailer known for helpful staff and good customer service. Customers appreciate the knowledgeable team members, such as Izzy, Sean, and JC, who provide assistance with finding the right parts and explaining how to use tools. Many customers have had positive experiences, including help with code readers, fixing vehicle issues, and receiving guidance on repairs. The staff is often described as polite, kind, and very helpful, making shopping at this location a pleasant experience. However, there have been some frustrations with ordering parts, including delays in refunds and receiving faulty items, which has led to disappointment for some customers. Despite this, the overall impression is that AutoZone provides reliable service and quality assistance, especially for vehicle maintenance needs. The store is a trusted place for buying auto parts, maintenance items, and accessories, with a friendly team ready to help customers with their automotive needs.
Izzy was awesome. Needed a new battery and she walked me through many options and cleaned terminals. Great experience
April 2024
I had a great experience at the Autozone on 10th Ave S today. The staff was very friendly and extremely helpful. Theo helped me find the right size wiper blades for my vehicle and even installed them. I will definitely be shopping at this store from now on. Thank you, Theo!
January 2024
Amazing help! J.J was very patient and knowledgeable about my issues.
