Global Wireless is a highly regarded business known for its exceptional customer service and skilled technicians. Customers consistently praise the support staff for their helpfulness and dedication. One technician, Jordan, is particularly noted for his calm demeanor and problem-solving abilities. Reviewers mention experiences of receiving assistance with phone issues, including resetting devices and transferring service plans, often without charge or lengthy delays. Joe and Levi are also highlighted for their commitment in resolving complex issues during service plan transitions. Even customers with limited technical knowledge find help from staff who possess extensive expertise. Despite some limitations regarding service in Canada and Mexico, the overall sentiment is overwhelmingly positive, with many recommending Global Wireless for its top-notch service and friendly atmosphere.
So excellent! Great support staff and love the best technician around, Jordan. Always calm and has a resolution for you. He is wonderful and has a great skillset to help you repair, suggest options and overall topnotch demeanor. We wouldn't go anywhere else. ☆☆☆☆☆☆☆☆☆☆
June 2024
So helpfull, great people. Worked nearly two hours and charged nothing. Thank you very much for you help. It is a great plesure to come from germany to meet people like this.
March 2024
My wife's phone would not make or receive calls. A massage said it had restrictions. When I called the help number it sent me to select wireless. Global got it reset to work.right.
