Chase Bank
BanksHours:
3115 N Montana Ave, Helena MT 59602 Hours
About Chase Bank
Chase Bank is praised for its personable, professional, and knowledgeable staff, providing exceptional customer service. Customers report being greeted warmly and attended to promptly, creating a positive experience. Staff members like Ryan Egebrecht, Karen Gyorgy, and Cale Fitzgerald have been highlighted for their assistance in various banking needs, including setting up trust accounts and handling urgent transactions efficiently. Reviewers appreciate the helpfulness and dedication of the team, noting that even small gestures, like holding the door open, enhance their visits. However, some customers have expressed frustration with issues related to online banking and corporate communication, particularly concerning transaction errors that have not been resolved easily. Overall, the branch is recognized for its excellent service, despite some challenges with the corporate side of the banking experience.
Most Recent Reviews
April 2024
This is the bank you want to do buisness with! Everyone was very personable, professional, and knowledgeable. I was greated at the door and was taken care of promptly. Thank you Ryan Egebrecht and Karen Gyorgy for the great experience and all your help!
February 2024
Received outstanding service from Karen G on setting up a trust account for the family. Very personable and professional.
January 2024
I had a wonderful experience at this location. They were prompt and extremely helpful. I even had the door opened for me on way out!
More Comments(20)
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