Ascent Bank is known for its commitment to creativity and personalized customer service. Since 1970, the bank has focused on providing unique solutions for its customers, particularly when standard options do not fit their needs. Reviewers highlight the friendly and attentive staff, who are dedicated to making banking less stressful. Customers appreciate the hometown feel of in-person banking combined with modern online services, which are user-friendly and reliable. The online banking app offers various options for notifications, making it convenient to manage finances from anywhere. Overall, Ascent Bank is praised for its exceptional customer service and community-oriented approach, making it a great choice for banking needs.
I needed help get some affairs in order for my aging parents and Brittany was just amazing. She was super patient and thoughtful with me and my mom and made the whole process less stressful. She and the rest of the team at Ascent on 11th are just the nicest and so customer service oriented. Thank you all!
August 2023
Best bank around. Loren and his team go above and beyond.
June 2022
Allie was super helpful and kind in helping me get my account set up and taken care of. Thank you for all your hard work and phenomenal customer service Allie!
