“We love MHC! Had to call to ask some questions on claims/accumulations. Yes they are going through some changes. Yes the hold time was long initially, but if you opt to have them call you back in x minutes…no biggie. The gentleman I spoke with was pleasant, answered all of my questions and provided SUPERIOR customer service. Yes there have been some hiccups with their new portal, but I’ve been able to email customer service and get a response very quick (same day in most cases). The transition issues will be temporary, and they make up for it in customer service.”
“I don't understand the bad reviews... I have never had anything but perfect service from them, and it seems my coworkers all have the same opinion. Their customer service has been fantastic at helping with any issues, and they pay faster with better coverage than any other insurance company I've ever known. They are accepted by every provider I've ever wanted to go to, so I haven't had to doctor-shop. I give BCBS-MT the best score possible.”
“Jacob has been our health insurance marketplace go to person, for about 5 years now. He is straightforward to the point, and gets you the plan that best fits your needs. I would recommend him to anyone!”