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June 2023
Avoid at ALL costs! Have had them for years all went smoothly until the last year. Same gold insurance plan suddenly zero providers in network in Missoula, so having to pay full cost out of pocket. They shouldn't be allowed to sell insurance in Montana if they have no in network providers! Total scam!
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March 2023
This is the worst health insurance company that we could have ever signed with. They never approve prior authorizations, that are need. They claim they up-to 14 days to decide if you need surgery for a broken ankle. Last I checked heath insurance is not a doctor, plus we pay our premiums to have coverage when it’s needed.
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March 2023
Terms of plan change without informing you. You are left with insurance that doesn’t serve your needs whatsoever and are blindsided by bills that were supposed to be covered. Customer service is laughable. This company is an absolute nightmare!
