Used Cars in Kalispell, MT

“Kalispell Volkswagen turned what could have been a vacation disaster into one of the best service experiences I’ve had with any automotive shop.

My 2014 Porsche Cayenne Diesel died on the side of the road outside Kalispell on a Friday afternoon just before the Fourth of July. I was from out of town, had no idea where to take it, and the tow truck driver recommended Kalispell Volkswagen. I’m very glad he did.

From the moment we arrived, Gloria was terrific. She quickly got my information and, rather than making promises she couldn’t keep, gave me a very realistic and honest explanation of what the shop would be able to do before closing for the holiday weekend. On Monday, she walked me through the diagnostics they had performed, what they had found, the challenges they encountered, the repair options and the associated costs. There was no sales pitch and no pressure—just straightforward information so I could make an informed decision.

The primary issue was the turbocharger, which I approved replacing. During the repair, the team accidentally cracked a laser weld on an adjoining pipe. What impressed me was how they handled it: they immediately told me what had happened, took responsibility and explained how they were going to make it right. No excuses and no attempt to hide it.

After replacing that pipe, they discovered another, unrelated crack at an exhaust flange. Again, they called, explained the problem and recommended repairing the weld rather than simply replacing more parts and adding unnecessary expense. I agreed, they repaired it successfully, completed the final diagnostics and made sure everything checked out. The Cayenne is now running great.

The repair took longer than any of us would have liked, but throughout the process Gloria and Matt regularly kept me informed. I never felt like my vehicle had disappeared into the back of a service department. I knew what they were working on, what they had discovered and what they recommended doing next.

What makes this especially notable is that I purchased this Porsche used a little over a year ago and have since dealt with two dealerships and three independent shops in the Seattle area. Every one of them managed to identify something, repair it and send me a bill, but I rarely came away feeling particularly confident about what had been done or that anyone truly cared about getting to the root of the problem.

Kalispell Volkswagen was completely different.

Matt told me that this level of service reflects the culture of their shop—that everyone there is committed to doing good work and creating happy customers. Based on my experience, I believe him. They cared about fixing the vehicle correctly, kept me involved in the process, gave me options rather than simply replacing parts, and even went the extra mile at their own expense when something happened during the repair.

That kind of honesty, accountability and pride in the craft is increasingly rare—especially at a dealership and especially for a customer from out of town who may never become a regular customer.

A huge thank you to Gloria, Matt and the entire Kalispell Volkswagen service team. You took a stranded traveler with a complicated vehicle problem and treated me like a longtime customer. That is exceptional service, and it deserves to be recognized.

I would recommend Kalispell Volkswagen without hesitation.”

“From start to finish, this was hands down the best experience I’ve had with a dealership. They fought hard to get me a deal closed on two rigs with negative equity to get me into a better situation and help down the road. Highly recommend this dealership for the top notch service you will receive!”

“Purchased a ford explorer this last spring. Although the had transmission issues not long after the purchase, their warrantee service company came through and got us a new transmission. I would strongly inspect the vehicle before purchasing but otherwise the owner was great and we love our car now that it’s up and running.”

“The process of buying a car could not have gone smoother thanks to AJ. I found the car on Facebook and from the first outreach he was nothing but polite and helpful. We were able to complete almost everything ahead of time since I had to drive up from Missoula and AJ made everything so easy. He was never pushy, sent me videos of the car, and answered endless questions. The experience was excellent online and in person. If we are ever on the search for another car I would call AJ first and make the drive again! We are so happy with our purchase and everyone at 406 Motors!”

“Tyrel was incredibly helpful. He listened to what I was looking for and found the perfect vehicle for me. The purchase process went smooth. I would definitely recommend buying a vehicle through Tyrel and Ford...I will be working with them in the future! Thank you again for the great experience.”

“Really can't say enough about the dedicated staff at Clark Hyundai. I was faced with a pretty stressful situation about my old--but amazingly reliable--2008 Hyundai Tucson. It was starting to finally have some issues with old age, and I had to decide whether or not to invest in another vehicle. Veronica was very helpful in walking me through my options, and I finally decided to lease a 2026 Hyundai Venue. All this occurred late in the day on a Friday, and she stayed at the dealership until almost 9 that evening to see me through the leasing process.

As of this writing--nearly 2 weeks later--I feel confident that I made the right decision. Veronica also patiently guided me through the process of setting up the safety and Infotainment features. She graciously used her own phone to show me how to sync things up since I had--gasp!--forgotten my phone at home. Also want to throw out some major kudos for Tucker who was a huge help in arranging shuttle service for me a couple times from Whitefish. What a stress reliever that was! Kudos also to Eric, the shuttle driver, for promptness, good conversation, and good info about leasing, etc.”

“We have bought 4 vehicles from Steve over the past 20 years. All have been good vehicles. We thought we had a issue with the AWD on the last car we bought , Steve went above and beyond to check it out and make sure there was nothing was wrong. They are very pleasant to deal with.”

“Great people very friendly made me feel very welcome. Which is very very important to me. I wanted a vehicle,somone else got before me. Was devastated. But Nikki, help be get into something similar.also with payment adjustments to get me going easier. Just a killer company all around. Cant thank valley motors enough but thanks a million for my santa fe. I and family's are in a safer vehicle. Thanks ?”

“So, so happy with my experience at Auto Solutions. I was really struggling to sell my car, and they took it in on consignment and even got me the price I was asking! It's nice in today's world to actually have companies like this out there that are still family run and trustworthy.They have definitely earned my future business.”

“Bradlee and Jonas helped us purchase our Nissan Rogue Rock Creek and Pathfinder. Straight up guys- Open and honest. We would certainly to and Clark Nissan for our next Nissan purchase. So far… the cars have been exceptional!

Also the service department is all about customer service. They do top quality work and get you out on time.”

“Excellent reputation for premium recent year vehicle sales and brokerage. Shops with local businesses. Thanks!

3.5.24 Just took a drive in a real saddle bronc, 2013 Challenger 6 speed Hemi, see video. Make sure your wife can drive this before you buy it. Bonkers.

Go see Carson and drop me a line for a lesson.”

“I had stopped in and was looking for a little truck at the time they didn't have anything like that in there inventory and I was talking to the owner Sean Berguson he told me to give me three days and I'll have your truck here and I don't understand okay I just smiled and I left 3 days later he called me want me to come get my truck so I went and got my truck it was just the right price right mileage everything went real smooth couldn't ask for better very happy thinking about getting a nice motorcycle or a four wheeler and Sean smiled said give me three days I said well hold on I'm going to talk to the wife. 6 days later I bought a bass boat from him he gave me a deal I could not pass thank you North valley Auto , Sean Berguson..”

“I came in to buy a car and ended up making a friend...Rick is about as cool of a Sales guy you could hope for. Even if you don't buy a car you will have a fun conversation talking with Rick, he is knowledgeable, down to Earth and completely transparent on everything. Thanks Rick for all your help.”

“Great friendly staff that will work with you! They have a great inventory and are very knowledgeable about there inventory! Defiantly a great place to go for friendly and local staff and great deals!”