The AT&T Store in Missoula offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The staff is described as extremely helpful, friendly, very professional, and knowing what they are doing. Employees provide amazing customer service, working kindly and patiently to resolve issues, even unique factory problems, and often completing fixes within 10 to 15 minutes. Multiple reviews highlight specific employees for taking a decent chunk of time to be helpful and for doing an awesome job, creating a positive experience that contrasts sharply with complaints about other locations.
I wasn't treated very well at the Reserve store. Completely difference experience on Brooks. Lexis was phenomenal, very patience very kind, had my phone fixed under 5 minutes.
January 2026
excellent care for me. several people had to wait for me to get done. get more help in there. not good for taking care of other customers
February 2025
Nice service! Doing excellent job on transferring my phone!
