“This store is run by a friendly professional manager who has trained his employees to be the same. I have had excellent service as had my truly old, technology challenged mother.”
“These guys are knowledgeable and very helpful. They can also set you up with plans. Then if you run into difficulties, stop in or call them. You can understand them when they speak.”
“Our assistant did an outstanding job of making my transfer to a new phone a quick and easy process. Also worth mentioning is that whomever was in control of the stores AUX, chose an incredible selection of music while we were in the store. I will be returning for any future needs! 10/10!”
“We had an amazing experience at Verizon thanks to Liv! She was incredibly friendly, knowledgeable, and patient throughout the entire process. She took the time to answer all of my questions, helped me find exactly what I needed, and made everything simple and stress-free.
On top of being amazing at her job, Liv was absolutely hilarious. She made sure we felt comfortable from the moment we walked in and kept us laughing the entire time. What could have been a routine visit turned into a genuinely enjoyable experience because of her personality and positive attitude.
To be completely honest, we were seriously considering leaving Verizon altogether. However, Liv provided such outstanding customer service that we decided to stay. She reminded us how much of a difference one exceptional employee can make. Because of her, we will continue returning and recommending Verizon to others.
If you’re visiting S Reserve Verizon, I highly recommend asking for Liv. She truly provides five-star service!”
“I lost my phone in the river on Saturday July 11th. The store closed at 7 on Brooks street, she had a customer when I got there, the tablets weren’t working right (frustration for her and the manager) the gal stayed and helped me get in a new phone. I appreciated it very much. Thank you!”
“Tim the tech that came to my house and installed my fiber was 100% has good customer service and help the best way he can to get your service up and going he is one of the most knowledgeable person I have had to come and get my service hooked up!”
“Excellent customer service!!!!! Never have to wait hours to be waited on like I did with Verizon. Service is great plenty of towers in this area and WAY MORE AFFORDABLE!”
“Josh and his staff at the Reserve St AT&T along with his staff at the Brooks St AT&T are amazing. I had a major issue with my lines, 611 didn’t want to help me I went into the store with Josh and one of his staff staying open late just to accommodate my schedule. We ran into the first issue. They both informed me on how to resolve it and walked me through how to. Another issue came up we fixed that together. All in all anyone else would’ve given up or passed me on because of the challenges I faced yet Josh and his crew were there through it all. If you are looking for a store or a carrier that has your back these are your people. AT&T is the best network but I am now convinced it’s the best network mostly because of the people who work for the network. They don’t treat you like you’re just a customer they treat you like family. They remember your name and always greet you with a smile. And no matter how stressful the day is Josh always has a smile on his face when you walk in. He’s calm and will walk you through everything. These stores have a A+ rating in my book. Josh if you’re reading this bud you’re doing a great job.”
“Went in for some info about switching phone carriers. Friendly worker named Bryton i believe. Was super super helpful. Explained everything perfectly and answered all my annoying questions lol o hope their boss sees this.”
“We received fantastic customer service and support from Maggie and Brandon (who was shadowing her) today! They were so patient and empathetic and gave us all the time in the world in order for to us to feel comfortable and secure. We couldn’t be happier.
Brandon is a very quick learner and Maggie is an excellent teacher. We were both teachers by profession so know how lucky we were to have them taking care of us! They definitely went the extra mile for us, and we are so grateful. Thank you, Verizon, for hiring such excellence!”
11AM - 6PM
2755 N Reserve St Ste 120, Missoula
Mobile Phones
“Great experience overall they were super friendly and helpful. They took the time to find the best deals for me going over multiple options that would save me money.”
“I had several problems with my phone and a very nice young man , Lance did a great job getting everything back in order. I can’t thank him enough for his help and talent, not to mention his great attitude . Verizon, you are lucky to have him.”