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November 2023 by Thomas Koefod
Really nice people.
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October 2023 by Joseph Leonard
Always seem to have the shoes I'm looking for and a lot of variety.
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October 2023 by Andrew McManus
Pleasant staff.
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October 2023 by A'Lexus Y.
The Famous Footwear is a convenient location to get to if you're in the Missoula area. As for the full-priced shoes versus clearance and what they have available in-store there is an overall lack of variety in designs, and shoe sizes for the women and (boy) kids sections. This store, in particular, is highly overpriced. We found a few of the same shoes over in Ross (parallel to the famous footwear) and the shoes were at a minimum of $20 less than the pricing advertised in Famous. We made our purchases at Ross. As for the service, I'd hardly noticed the employees in-store. They asked us once if we needed anything and made themselves scarce afterward. I'm okay with that! Aside from this one pair of shoes that I found to be unique and cute, I'd personally suggest that you look elsewhere for pricing that makes better sense. Otherwise you are just paying strictly for convenience.
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September 2023 by ken fulton
Friendly knowledgeable staff brought shoes in to be exchanged they looked them up made sure they had a pair and grab them right away all with a smile
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September 2023 by Janet Ray Bierer
All over the store there are signs that show you how to get bigger discounts. But when I got to the counter, they didn't automatically apply the discounts. I had to ASK, and they seemed very put out.
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August 2023 by karen king
Great store, rewards program is the best in retail. I work here with a bunch of great people. Come in and let us find you the perfect pair of shoes.
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June 2023 by Stephanie Mcmillen
I was in there today to buy shoes. I have wide feet so was just browsing at first. The lady working, blonde and glasses was very rude. I was wearing a blue bandana with starts on it. She was with other customers and had not seen me yet so that was fine. But then she literally walked right by me and said nothing. Other people walk in she leaves the register to say hello and ask if they need help. Walks past me again nothing. She see me looking for shoes. Not ONCE did she even speak to me. Even though she went around the store and SPOKE to everyone and ask if they needed help including my husband. She completely ignored me. Uncalled for. Never going back. Should be made to feel welcome. Not like a piece if garage
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June 2023 by Victoria Petersen
Young gal, customer service was GREAT. She helped me find everything I needed.
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April 2023 by Marilyn Grieser
Most horrible experience ever. Took my almost 2 year old grandson to get new shoes and the lady was very rude. I left crying. Told me that a 2 year old should be in a size 8 by now not a size 5, along with other rude comments. Made me feel like something was wrong with him. I left and went to Scheels and they were amazing! Gave great customer service and made us feel welcomed. I'll make sure to tell everyone about this horrible experience. My grandson is in perfect health and is normal for his age. I ended up buying 4 pairs of shoes for him. Well worth it. Lady should find another job.
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January 2023 by Patrice M.
Great customer service, great prices, and clean store. I would definitely recommend this store if you're shopping for shoes
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January 2023 by Leslie Sims
Got a nice pair of boots for a great price.
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November 2022 by Scott Thorning
They sell wide shoes, good stuff
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November 2022 by Shannon Lafley
You know if you are going to pay top dollar for shoes or are a paying customer....you should be able to use the bathroom ? instead of turning customers away.....N Reserve location
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August 2022 by Amber DuMont
Arrived as they opened the store. Easier for me since I had my kids. The store manager was very helpful. So friendly, I can't say enough good words. Worked 20 years in the store and it shows. Thank you for your assistance today. Not only did you help with my kids but also for myself and husband.