“This store is run by a friendly professional manager who has trained his employees to be the same. I have had excellent service as had my truly old, technology challenged mother.”
“We had an amazing experience at Verizon thanks to Liv! She was incredibly friendly, knowledgeable, and patient throughout the entire process. She took the time to answer all of my questions, helped me find exactly what I needed, and made everything simple and stress-free.
On top of being amazing at her job, Liv was absolutely hilarious. She made sure we felt comfortable from the moment we walked in and kept us laughing the entire time. What could have been a routine visit turned into a genuinely enjoyable experience because of her personality and positive attitude.
To be completely honest, we were seriously considering leaving Verizon altogether. However, Liv provided such outstanding customer service that we decided to stay. She reminded us how much of a difference one exceptional employee can make. Because of her, we will continue returning and recommending Verizon to others.
If you’re visiting S Reserve Verizon, I highly recommend asking for Liv. She truly provides five-star service!”
“Josh and his staff at the Reserve St AT&T along with his staff at the Brooks St AT&T are amazing. I had a major issue with my lines, 611 didn’t want to help me I went into the store with Josh and one of his staff staying open late just to accommodate my schedule. We ran into the first issue. They both informed me on how to resolve it and walked me through how to. Another issue came up we fixed that together. All in all anyone else would’ve given up or passed me on because of the challenges I faced yet Josh and his crew were there through it all. If you are looking for a store or a carrier that has your back these are your people. AT&T is the best network but I am now convinced it’s the best network mostly because of the people who work for the network. They don’t treat you like you’re just a customer they treat you like family. They remember your name and always greet you with a smile. And no matter how stressful the day is Josh always has a smile on his face when you walk in. He’s calm and will walk you through everything. These stores have a A+ rating in my book. Josh if you’re reading this bud you’re doing a great job.”
“Went in for some info about switching phone carriers. Friendly worker named Bryton i believe. Was super super helpful. Explained everything perfectly and answered all my annoying questions lol o hope their boss sees this.”
“I had several problems with my phone and a very nice young man , Lance did a great job getting everything back in order. I can’t thank him enough for his help and talent, not to mention his great attitude . Verizon, you are lucky to have him.”