REI is a business focused on quality outdoor gear and clothing, with its own award-winning line. They stand behind all products with a satisfaction guarantee and share enthusiasm for outdoor adventures. The store is consistently clean, organized, and easy to navigate, with plentiful free parking. Customer service is frequently described as friendly, authentic, helpful, and on point. Staff in departments like the bike shop and shoe section are noted as knowing their stuff, providing quick and great service. Employees are very nice and spend significant time assisting customers, such as with fittings. While some prices are on the more expensive side, the quality of products remains consistently high, ensuring you receive what you pay for.
REI is my clear favorite for outdoor equipment and clothing. They have a friendly and knowledgeable staff and the quality of what they sell is first class. Plus as a member you always can get very good deals. It's almost the only place that we buy outdoor equipment from.
July 2025
Great experience in the bike shop with Randy and the other guys. They really helped me out with a fix as I was traveling through. They put the local friendly in LBS for REI. Thanks guys !
May 2025
Found vital camping items easily and got a superb campsite recommendation! Very much appreciated.
