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March 2024 by Kristine Green
Safelite was recommended by my insurance company company to repair a chip in my front windshield due to a rock from highway hitting it. It cost $50 and looks exactly the same as prior to the repair. That was in September 2023. In March 2024, another highway rock chipped and cracked my front windshield. This time Safelite demanded I file a claim with my insurance to have it fixed (that would cost $500). I shopped around and got my windshield completely repaired (the chip/crack is invisible- can't even tell it happened) for free through The local Rock Chip Shop in Rosauer's parking lot. They got it cleared through insurance and less than 30 minutes later, I drove off! DO NOT USE SAFELITE. THE QUALITY OF WORK IS BELOW SUBPAR. YOU WILL HAVE TO PAY FOR THE REPAIR. YOU WILL NEED TO FILE ALL INSURANCE CLAIMS ON YOUR OWN. YOU WILL HAVE TO WAIT AT LEAST A WEEK FOR THE REPAIR AND IT WON'T BE ON YOUR TIME FRAME.
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March 2024 by Gene Johnson
They promised it would take only two hours but finished in 1.5.
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March 2024 by Ally Logan
We have been so impressed and so satisfied with Safelite AutoGlass. They are professional, friendly and thorough. It is easy to schedule and they really work with you. I would not go anywhere else!
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February 2024 by Leo Schuman
Very frustrating. Long phone tree and hold time, then eventually connected with a curt and unpleasant phone rep who had none of the info already provided. I will find a local business instead.
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February 2024 by Jennifer Dean
They came to my house were there on time went straight to the business of the windshield got my windshield all done fixed recalibrated and they were back on the road and so was in under an hour:)It was real handy that they would come to where my car was. I really like the fact that their Mobile and they did such a great job. Very friendly service also.
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January 2024 by Sara Nissen
Top notch customer care!
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December 2023 by J Cunningham
I scheduled my rock chip repair online. The process was easy and service was friendly and professional. Hope to not have to return, but would choose this place if needed in the future.
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December 2023 by Clare Beelman
Windshield replacement was done quickly and well. Very easy to arrange payment with my car insurance.
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October 2023 by David Crumb
They failed to install the weather stripping gasket on my windshield correctly. When I brought it back to show them the rep said it wasn't their problem. Very rude. Won't go there again.
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August 2023 by Ryan Turner
We stopped in, and they fixed our windshield right on the spot! Highly recommended! professional, great business.
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August 2023 by Dennis Talbott
Unfortunately it was frustrating and challenging to get a live person on the phone. Computer automated phone bounces you around and then hangs up.After repeated calling I was finally able to get a live agent. Once on the phone the agent was courteous and helpful.It would have been a much better experience if it was easier to get a live agent on the phone.
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August 2023 by Kent Roberts
Straight up operation at Safelite. As always, work was done timely and professionally. Highly recommend.
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July 2023 by Ryan W. Turner
We stopped in, and they fixed our windshield right on the spot! Highly recommended! professional, great business.
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June 2023 by Bob O.
Took my car in for a cracked windshield replacement. They scheduled a date, sent follow-up messages and did a great job on the car.
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June 2023 by Ivy Audrain
Zack, the manager, stayed late after closing to amend a service issue. Incredible service from him and I’m so very grateful for his help!
