Bitterroot Stoves & Billiards has received numerous positive reviews for its exceptional customer service and professional expertise. Customers appreciate the team's willingness to go above and beyond, often addressing concerns promptly, even after hours. Many have utilized their cleaning services for wood stoves and have consistently praised the team for being professional, prompt, and thorough in explaining the condition of stoves and chimneys. Chad, a technician at Bitterroot Stoves, has been highlighted for his impressive knowledge and troubleshooting skills, particularly with gas fireplaces. Clients commend the reasonable pricing for service calls and have expressed satisfaction with the retail purchases as well. The installation of new wood stoves has been described as seamless, with customers noting the welcoming atmosphere of the store and the professionalism of the staff. Overall, Bitterroot Stoves & Billiards is recognized as a reliable choice for stove installation and maintenance, with customers expressing strong recommendations and satisfaction with the quality of work provided.
Erik is great. Quick, super clean, and the stove looks new every year. Don't use anyone else.
June 2026
Don't know about the billiards, but these guys are great with wood stoves. :) I have been using Bitterroot Stoves & Billiards for my annual maintenance for five or six years now. One major servicing way back when to replace seals and such. Always on time. Good quality work.
June 2026
Bitterroot Stoves did a great job servicing our stove. Really appreciated the advice on how to get the most out of our wood stove.