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January 2024 by James Blundell
I can’t say enough good things to say about Bitterroot Stoves. Chad and his team were so professional, polite, and considerate in their work installing our new stoves. These folks know what they are doing and take pride in the quality of their work.-Stuart and CharleneDarby
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December 2023 by Tim Rose
Be nice if you would call back like you said you would.
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December 2023 by Jea Mckinney
I love my new Rinnai propane stove. It is very quiet and efficient. The blower sounds like an outdoor breeze. No clicking or annoying thumps. The folks at Bitterròot Stoves were great. Eric and Chad did aperfect job
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June 2023 by Brandon Leever
We purchased our stove from them about 5 yeara ago and were have been happy with the purchase and the initial customer service. However, we have been trying to schedule an appointment for them to come and inspect the stove for OVER A YEAR.Every phone call is the same. They claim they will call you back, they claim they will let you know what day they are going to come out, they refuse to schedule an actual appointment with you over the phone and then they ignore you and leave you high and dry. I would love to give them my business but they make it pretty darn impossible. I'm not sure if management has changed or what the deal is.
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February 2023 by Kathleen Petersheim
Great service. We have a gas fireplace that needed attention. Eric was very knowledgeable and answered my questions, and was great at troubleshooting when I couldn't find a tool that belonged with the fireplace. The fireplace looks great and I am very happy with the service.
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February 2023 by Jill Luitjens
Eric came out today to fix and check our gas fireplace and wood stove. I've been smelling gas from that fireplace for 11 years and my husband said I was hallucinating. Eric confirmed I wasn't and that there was indeed a small (but dangerous) leak in the system. I'm SO THANKFUL he found all he did. He probably saved me from blowing up the house. He also put the fire bricks back in our stove like it was child's play. I am SO relieved and SO thankful. Also, I have a HUGE list of things I'd love to have him fix around here, because he REALLY knows what he's doing AND he also put up with our two weiner dogs being super obnoxious by barking incessantly. I'm so impressed and relieved...THANK YOU!!
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February 2023 by Gordon Nichols
Absolutely wonderful place and very nice people. They deserve your business. Everything they have done for us is top notch! And professional!
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February 2023 by Janis Tomasone
I stopped in to check out the store and asked the gentleman at the counter some questions about my propane stove. He was very friendly and helpful. I will be going back for any future needs for the stove and will be recommending them to family and friends. Thank you sir, for helping me.?
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October 2022 by Aaron B.
These are the people you want to buy a stove from. Extremely knowledgeable and very helpful with the selection of the right stove for our house. Competitive prices on the brands you want. They came highly recommended and I understand why. If I were to buy another stove, I'd go straight to them. I've never left a yelp review for any business but felt this was well deserved.
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February 2022 by Debbie Mason
Very nice people! Great showroom. Lots to look at.
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February 2022 by May Creek Metals (May Creek Metals)
My heater waited until the coldest day of the year to quit. I called and talked to chad he had the part in stock and within a few hours I had it in and working. Thanks for the help chad
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February 2022 by Weetzie Skirish
Extremely knowledgeable and expert service! Eric is the top of line for chimney sweeps and stove service and an awesome technician. The owners are friendly and helpful and all around amazing people! 10/10 highly recommend!
