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“Truly a cut above the rest. Today I was afforded some of the best customer service ever from the location in midtown, Omaha, NE. Although dealing with some have given me reservations about this particular store, Joseph & Kevin removed any doubts I had. In store they were able to effectively guide me, perform a data transfer on a phone beyond repair, and complete it all in a timely manner before a holiday. Best service ever!!! Always ask for Joseph @ the front desk, he is a pleasure.”
“This guy knows his stuff... Did a good job upgrading my computer .. as well some extra stuff .. I would definitely recommend him for computer stuff for now he's my permanent computer guy”
“Every so often our church experiences technical difficulties and it’s always a new problem that takes forever to figure out. We’ve called in the “pros” in the past (geek squad etc) & it surprised me how annoyed I got with them. I was very clear with them but they figured I was dumb and we all sat there for hours, in silence while dude clicked and clicked staring at the comp monitor and ashamed to say I lost self control. So when I was informed the “pros” were coming last week I rolled my eyes and prepared for insanity. The front door of the church swung open and a 4’ tall women came straight in, introduced herself, shook hands and after a few glances and limited conversation she identified our issues and revealed solutions and told us what needed replaced. She was extremely knowledgeable especially for someone who lives across the river in “Gods Country “. A very fun and pleasant and effective meeting. I can’t remember her name but I think it started with a “C”? Sorry. I think she is in your website photo. The short dark hair woman with the bun in the oven. If she sets the standard for your other employees then your business is doing things right. Geek squad could learn lessons from you. Anyway I didn’t feel right without acknowledging her professionalism (even though I can’t recall her name) and your company. We appreciate you and hope you can figure out who she is and give a nod of respect in her direction for us. Or I can do it myself by breaking a bunch of equipment and calling you back to come fix it. Either way lol
Ps she said I reminded her of a flying monkey or something from the wizard of oz
May God bless you and keep you. May He make His face shine upon you and grant you His peace”
“Took I pad 6 in for not taking a charge
Wisdom diagnosed in minutes Wednesday @ 4 pm Chris installed new charging port. Pick it up Thursday @ 2pm . Great service and diagnoses.”
“First time visit for an unknown repair (could be small or big), I was meet with honesty, knowledgable staff, patience and great service. I also had a good time at the shop, equipment were all over the place but it’s like an audio museum. Loved it! Only wished it could be closer to my place ?.”
“Great service. Knowledgeable staff. Clean and well lit store. Needed a semi-rare car battery (Group 48 AGM). They had plenty in stock and it came with a 4 year warranty. Not bad! They also repair iPhones at this location. Overall I'm pretty happy.”
“I just wish there was some follow-up, I’ve been calling once a week for about a month or longer, and I’m told that they are looking for parts, I hate to keep calling but no one is contacting me and now my estimate is much higher than the original quote! So I’m waiting for the outcome, what else can I do UPDATE, Scott did an amazing job repairing my television, it is like brand new, no error messages like I was getting before, my pictures/ screen is bright and sharp and I was charged and extremely fair price! This is the place to go if you want your television repaired by professionals. And the customer service IS awesome!!!!”
“Very fast and efficient! The associate installed my battery on a very cold day. He was so friendly and cheerful. I couldn't have had a better experience.”
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
“Very prompt communications. The repair itself only took a couple of days and cost less than $200 to replace a motherboard. If you ever have TV issues, this is where to take them!”