Verizon offers a variety of mobile, 5G home internet, and business services. Customers can visit the Fremont store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. While some customers feel that the level of assistance has declined, others appreciate the knowledgeable and friendly staff who provide effective solutions. Positive experiences include help with technical issues, such as stopping pop-up ads and resolving phone problems quickly. Long-time customers report that issues are generally addressed promptly, ensuring a reliable service experience. Overall, Verizon remains a popular choice for many, though some customers desire more in-person support.
I don't know, it's just not what it used to be. They used to help you with everything, now they say call someone for help. I'm older & not very techy. Especially with phones. So I would like more help when I go there.
October 2023
Friendly staff, a busy place, take plenty of time to visit it.
September 2023
Valeb was a big help in getting pop up ads to stop on my phone. He is patient, friendly and knowledgable. Thank you Caleb!!
