This Verizon store, operated by TCC since 1991, is a trusted place for phone and wireless services. It offers the latest devices with Verizon's network coverage, including 5G, for both individuals and businesses. Customers appreciate the award-winning customer service provided by staff members who are helpful, knowledgeable, and patient. Several reviews highlight staff members like Brenden, Ed, Holly, and Grace, who went above and beyond to assist with trade-ins, fixing SIM card issues, upgrading plans, and setting up new devices. Customers also value the store's friendly atmosphere and the willingness of staff to answer questions thoroughly. Additionally, proceeds from purchases support local community efforts. People often mention they plan to return for future services, such as Verizon internet, and leave highly recommended reviews for the helpful and courteous staff.
I had the best experience today at Verizon and that’s in large a big thanks to the Manager, Josh. He was warm, helpful, communicative and importantly kind. This is a Verizon branch I would travel far and wide to….10/10!
June 2026
Trevor at the Elkhorn store was so helpful. He solved our issues so quickly. Thank you!
June 2026
I had the best experience at the Verizon store after losing my phone in an Uber. Trevor is the bomb! He and his co-worker Nick (also the bomb) helped me out on three separate occasions. Great customer service, Trevor is like speaking with a good friend. He is super knowledgeable, professional and gives the best hugs!