Casey's is a store known for going above and beyond with happy and helpful service. Employees answer questions and never make customers feel like a burden. The store is praised for its excellent customer service and people skills, with one employee noted for being particularly helpful, even assisting with credit card issues and signing customers up for the rewards program. This individual is described as very nice, welcoming, and excellent with children. However, another employee sometimes seems unhelpful or in a bad mood, which can make customers feel uncomfortable or unwelcome. Overall, many consider it the best store in Grand Island.
This store has gone above and beyond! Everytime I go in they are always happy and helpful! They answer my questions and never act like I'm a burden. I love this store. It's the best one in grand island
November 2022
A guy Jon was there and didn’t really seem to help me or made me feel welcome and has a sort of an attitude seems like he was having a bad day Stephanie was such a nice person and great me at the door and I’m not from Grand island she made me fell very welcome! She always help me get sign up for the reward program
November 2022
Stephanie was very nice & welcoming & entertained my daughter while i ran back for another drink. Jon didn’t seem to be in the best of moods, just all around made me feel uncomfortable.