Grand Auto Sales is a locally owned used car lot with a staff of six people offering over 75 years of combined automotive experience. They focus on keeping a wide selection of late model, low mileage pre-owned vehicles. If they don't have a vehicle in stock, they can go get almost anything a customer is looking for. Reviews highlight exceptional customer service, with staff described as courteous, welcoming, helpful, and patient. The experience does not feel pushed. Customers report great experiences trading in vehicles and driving away in a new-to-me car, with staff even helping to move belongings. They are noted for doing what they say and not just trying to sell something, acting more like a family willing to get the best possible deal. They offer a package with much included for free and an affordable extended warranty. Their service center also receives high praise, with staff bending over backwards to fix vehicles with minimal pain to the checkbook. They provide loaner vehicles and prioritize customer service over profit, creating repeat customers. In emergencies, they have been very helpful, quickly assisting to prevent a catastrophe and allowing space for repairs. Customers are highly recommended to consider them for both used vehicles and service, calling the people and service amazing and refreshing. Many state they will definitely be back and continue to recommend them.
