-
November 2023 by Dano “wickedrevs” Wright
These guys were very helpful when I "broke down" in their driveway. Had a small carb fire and they quickly leant me a fire extinguisher to prevent a total catastrophe. They pushed my van up into their back lot, and let us leave it to get parts, return and repair!!!
-
November 2023 by Henry Rathjen
Purchased a 2020 Pacifica a year ago. Staff was great to deal with purchase was smooth. No high pressure to buy.
-
August 2023 by Shelby Smith
Last minute had to have my tire "repaired" at a different tire shop which turned into a rear passenger side tire replacement on my 2020 Subaru Ascent (AWD). I specifically asked the guy at the said other shop if that would be ok since it is a rear tire. (I know nothing about cars or tires) and he said "Oh it will be just fine" - I noticed my Subaru felt like the rear end was sliding every time I would make a turn on the HWY to the point it felt like I was going to go flying off the road. I called Tara at the Grand Auto shop since we have delt with her on many other occasions and because she is very knowledgeable, she had me bring in my vehicle that morning and explained to me why my vehicle was feeling that way. She also informed me how unsafe it was too replace only one tire on an AWD vehicle. Something the other shop had no desire too tell me. Moral of the story is if you have kids and do a lot of HWY driving or if you just want to be SAFE - then go to Grand Auto. They take care of you and make sure you and your family are taken care of. Thank you everyone at the shop!
-
June 2023 by Nick Niebur
From start to finish Josh and everyone else I worked with made the process very easy and smooth. Any questions or concerns I had they answered and were very accommodating.
-
May 2023 by Chris Adams
My wife and I had a very pleasant time with everyone at Grand Auto. We are from NW Iowa, so a trip down to Grand Auto was a big commitment. The whole process went so smooth. They were professional, honest, and had the best deal in a 500 mile radius. Our car was in pristine condition. We would purchase another vehicle from them in the future. Highly recommend Grand Auto Sales!!
-
February 2023 by terry roth
Blake and Josh help me with buying a pick up. They were more than helpful and would recommend giving them a shot at your next vehicle purchase. They have good clean vehicles. If they don’t have what you want they fine one for you. Thanks again guys!!!
-
January 2023 by Melissa Law
If you want a one of a kind personal experience this is it! Best team to take care of your auto repair or purchase the vehicle you want! Thanks for your highly professional yet personal car help!!
-
September 2022 by Diane Walters
Looking for excellent repair service? THIS IS IT!!! They excel in repair, customer communication and price. My vehicle called for a part exclusively for make and model, and though it took a couple of weeks to locate, they researched until they found it. The price was unbeatable, which allows me to keep my car and not have to look for another. Tara and Kevin are stars amongst their crews. I really can't imagine very much dissatisfaction for their service and if you did experience some, please try again, their hard work truly makes for a very happy customer!!
-
July 2022 by Dorian Houtby
Absolutely a flawless experience at Grand Auto! From calling to see if they still had the vehicles we wanted to look at to the financing process! Brock was excellent and didn’t put any pressure on us to jump into a sale! Luis was excellent with all of the financing and getting us locked in with a good interest rate and finding the best bank for us! All in all 10/10 will definitely recommend to others! We will definitely be back when we need another vehicle! Thanks guys!
-
July 2022 by Kevin Lamken
I can't overstate how much I hate dealing with sales, especially used vehicles. That being said buying from Grand was easily the best used-vehicle purchase experience I've had. Something that is typically a negative experience for me was actually painless and straightforward which I would attribute to the people at Grand. We dealt primarily with Brock who easily went above and beyond what I expected. Including touching up some cleaning that the detailer missed around the rear window he noticed after the purchase was completed and we were ready to drive off the lot. I actually said don't worry about it but he insisted on making it right which is something that is pretty rare in customer service these days. We dealt with Blake to a lesser extent, but he was fair and easy to work with. I didn't feel like I was being manipulated with sales tactics at any point. It was all very straightforward and above the board. When it's time to purchase again this will definitely be one of the first places I look.
-
March 2022 by evan noyes
Blake and his team were terrific. We drove from Denver to trade in our vehicle and pick up our new one. The customer experience was outstanding and I would highly recommend doing business with them!
-
February 2022 by Nicole Hicken
Thank you for a wonderful experience from test driving to financing! Such great customer service! Thank you Blake, Josh and Luis.
-
February 2022 by Arturo Gamez
Bought a Buick Park Avenue from here and the car has been incredibly great and reliable. The buying process also didn't take too long.
-
November 2021 by Michelle Evans
Awesome people that work here. Front Desk Tara is amazing at her job. Kevin does amazing on his work. I highly highly recommend that if you need to get your vehicle in, for whatever it may be, go to Grand Auto Mechanic Shop and talk with Tara to get your vehicle in. Thank You Tara and Kevin.
-
October 2021 by Kerrie
We shopped ALL over Grand Island, Lincoln, and Omaha searching for the perfect vehicle and found it at Grand Auto with Louis and Brian!We really appreciated the honest, no pressure assistance in finding a vehicle that fit our criteria and budget.Save yourself the trouble and go straight to Grand Auto!Update to add: 5 STARSI just sold a truck I had bought years ago from Grand Auto and was thankful for the quick, smooth transaction. I was satisfied to get the fair amount I had asked for the truck. Luis is our go to salesman at Grand Auto and he does not disappoint! I called today to let him know I had some accessories for the truck I would like to drop off and he invited me back to see how amazing the truck looked with their detail job! Picture of BBD (Big Black Dodge) included so you too can see their awesome detail job!
