O'Reilly Auto Parts is known for its helpful and friendly staff who go above and beyond to assist customers. Reviewers have shared positive experiences, highlighting how employees promptly help find the right parts and offer valuable advice on vehicle maintenance. One customer praised the team for their quick assistance with a battery issue, while another appreciated the support received when replacing an alternator and serpentine belt. Despite some frustrations with product availability, the staff, particularly Jamie and Miranda, provided outstanding service, making the experience enjoyable. Additionally, customers have noted the efficient service, with one mentioning a speedy trip to the store for a part that was hard to find elsewhere. Overall, O'Reilly Auto Parts in Grand Island is recognized for its dedication to customer satisfaction and quick service.
Jacob and Miranda helped me out with getting some receipts from the year prior. Quick, friendly, and patient not much more you can ask for this day in age.
May 2026
Employees were knowledgeable about cars and knew what I was looking for even though I poorly described my problem.
November 2025
I have been to O’Reillys on Webb numerous times for car parts and sometimes with very little information and Cody has been able to help me out every single time and getting me the right parts that fit my car
