Never have had an issue with US Bank only been using them for 7 months now for our RV loan and just refinanced our VA morgage They took over managing it and all is good there too. I don't have any bank accounts there so can't say much about that.
December 2019
Just the best bank here in Grand Island Nebraska.very educated staff.very nice mánagers. They always try to help you im so glad to have an account there
November 2019
Had a question on my mortgage statement. Left work early on Friday drove 40 miles to talk to someone in person. Waited 30 minutes after I got there for severice. Finally had someone tell she could not get the mortgage dept on the phone. Told me she would call me Monday. Well it's Wednesday now. No call.