Self Storage in Holdrege, NE

“Update to my review. Still feel the same way about U-Haul Corporate who made the decision to cut costs by mandating customers and staff use the online check in/check out rental truck clusterf$ck, however, management at this location seems to have figured out how to lessen the pain.After vowing to never rent from U-Haul again, circumstances were such that I had to give them another go. Tip #1: DO NOT pick up OR return your rental truck after business hours. Call the location to make sure you know when staff is there and when staff leaves on the day you are picking up and returning your rental. This way someone can assist you when the online process crashes and doesn't work, which ALWAYS happens.I made sure to pick up my rental at 9am on a Sunday. SELMA was there and using an iPad, she assisted everyone on the cue, entering in their information so that they could pick up their rental truck with relative ease. SELMA was amazing!!!!! I was in and out in about 10 minutes and I didn't feel like crying.I just returned my rental vehicle today, Tuesday and arrived at 9:30 AM. I had my Uhaul rental order cued up on my iPhone ready to drop off and go through scan-click-scan-take photos-upload-app crash hell, but instead, staff member KAVON greeted me and said he'd be responsible for check out, and that I didn't have to go through the app nightmare. He asked me how the rental vehicle was during my move, and he confirmed how much I was going to be charged which matched the estimated cost of the rental I received when I booked the truck. Tip #2: It was still my responsibility to take photos of the rental after check in to be able to drive off the property and was subjected to having to use their online system. Sadness. As always, it crashed on me after I had taken and uploaded pics, but the second time it worked. I MOSTLY check "dispute" and upload if the there is even a tiny scratch on passenger side, front, back, roof, interior, etc. I rarely check on "accept". Since I returned during open business hours, KAVON took over the check out and examined the rental upon return and did not find any "damage" that wasn't already there so I was free to go.I hope these tips are helpful. Godspeed to you all!”